Shipping Policy

UPLUX offers free international shipping on eligible direct online orders. Availability and any destination-specific conditions are confirmed during checkout or with the UPLUX team before dispatch.

Eligible orders and destinations

Free international shipping applies to eligible direct online orders. It is not an unconditional offer for every destination or shipment size. Unusually remote locations, very large orders, pallet shipments and other unusual commercial shipments may require separate confirmation. If special arrangements are needed, UPLUX will contact you before dispatch to confirm the available options.

Delivery and tracking

Delivery times vary by destination and may be affected by local processing and customs clearance. No specific delivery date is guaranteed unless UPLUX has expressly confirmed it for your order. Tracking information is provided where available.

Import duties, customs and destination taxes

Local import duties, customs charges and destination taxes are the recipient’s responsibility unless explicitly stated otherwise. These charges are separate from the shipping offer.

Commercial and special shipments

Large growers, retailers, resellers and distributors can contact UPLUX through Commercial Inquiries when an order requires special logistics or shipment arrangements.

Questions about an order

For shipping eligibility or an existing order, contact info@uplux.com or use our Contact page.